1. Introduction

Centurion Fire & Security ("we", "us", or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, [www.centurion.net](http://www.centurion.net) (the "Website"). Please read this policy carefully. If you do not agree with the terms of this policy, please do not use the Website.

2. Information We Collect

We may collect and process the following types of information about you:

2.1 Personal Information

Contact Details: Name, email address, telephone number, and mailing address when you fill out forms on our Website or contact us.
- Account Information: Username and password if you create an account on our Website.
 
2.2 Usage Data

Technical Data: Internet Protocol (IP) address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access the Website.
Usage Information: Information about how you use our Website, products, and services.

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to monitor activity on our Website and store certain information. You can set your browser to refuse all or some cookies or to alert you when websites set or access cookies.

3. How We Use Your Information

We may use the information we collect for the following purposes:

- To Provide Services: To deliver and improve our products and services, including customer support and responding to inquiries.
- To Personalise User Experience: To better understand your needs and interests and personalise your experience on our Website.
- To Improve the Website: To analyse usage trends and track user movements to improve the content and functionality of our Website.
- To Communicate: To send you promotional materials and other communications regarding our products and services, if you have opted to receive such information.
- To Comply with Legal Obligations: To comply with applicable laws and regulations, and to respond to lawful requests and legal processes.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. We may share your information with:

- Service Providers: Third-party companies and individuals that provide services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
- Legal Authorities: If required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Data Security

We have implemented appropriate technical and organisational measures designed to protect your personal data from accidental loss and unauthorised access, use, alteration, or disclosure. However, the transmission of information via the internet is not completely secure, and we cannot guarantee the security of your data transmitted to our Website.

6. Data Retention

We will retain your personal information only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

7. Your Rights

Under data protection laws, you have the following rights regarding your personal data:

- Access: Request access to your personal data and receive a copy of the personal data we hold about you.
- Correction: Request correction of the personal data we hold about you.
- Erasure: Request erasure of your personal data when there is no good reason for us continuing to process it.
- Restriction: Request restriction of processing of your personal data.
- Objection: Object to processing of your personal data where we are relying on a legitimate interest.
- Data Portability: Request the transfer of your personal data to you or to a third party.

If you wish to exercise any of these rights, please contact us using the contact information provided below.

8. Third-Party Links

Our Website may contain links to third-party websites. We do not control and are not responsible for the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes we make will be posted on this page. Please check back frequently to see any updates or changes to our Privacy Policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

info@centurion.net

0800 590592

Centurion Fire & Security Ltd
Centurion House
Park Road West
Crosland Moor
Huddersfield
HD4 5RX

Policy Reviewed 25/07/24